Teresa P.
Documented Hail Damage Roof Repair in Raleigh, NC
Hail rarely punches a visible hole. We check every slope and the metal around your house, show you what the storm hit, and repair it properly.
What Other Triangle Homeowners Say About Pro Performance Roofing
The installers were reliable and cleaned up extremely well and put everything (plants, tables, etc) back in its original location. If you need any roof work, contact Ben. No hassles or pressure to do anything.
GL MASSEY
Our roof was replaced due to storm damage. Ben Davis was a pleasure to work with. He is very knowledgeable about the process, communicated successfully with our insurance provider. The roofing installers worked long hours to complete the job.
Mike O.
They replaced my roof, gutters, copper on bay windows, as well as replacing/painting 5 dormers. Ben made multiple trips to ensure everything was completed with the quality he demands. We were in constant communication, and we could not be happier with the finished work.
Josh I.
I was dreading the process of replacing our roof and dealing with all the roof sales people. Ben is a no nonsense guy, gets to there point and tells it how it is. He clearly explained everything and walked me through the process.
Why Hail Damage Is So Easy to Miss
Service overview
Hail Damage Roof Repair in Raleigh: What We Look For
Most hail damage roof repair in Raleigh starts with a question homeowners cannot answer from the ground: did that storm actually hurt the roof? We answer it on the roof, slope by slope, when it is safe to walk. Hail damage has a signature. Hits land randomly, they appear on every slope that faced the storm, and the same storm marks softer materials around the house. Wear, foot traffic and manufacturing blisters look different, and telling them apart honestly is part of the job.
01
Reading the shingles
A fresh hit on an asphalt shingle is a dark circle where granules were knocked away, often with a soft spot that gives under light thumb pressure. On older roofs we check whether the mat underneath is fractured, because a cracked mat is what turns a bruise into a leak.
Read moreRead less
Ridge caps and hip shingles get close attention, since they sit highest and catch hits square. Scuffs from a careless installer, bird pecking and blisters that pop from inside the shingle are noted separately, so the record reflects only what the storm did.
02
The soft metal tells the story
Aluminum gutters, downspouts, box vents, ridge vents, pipe collars and the fins on an AC condenser dent at hail sizes that may not mark a shingle at all. Those dents show the size and direction of the hail, and they help tie the roof findings to one storm.
Read moreRead less
We record them alongside the shingle findings. Siding, window wraps and screens on the storm side get the same look, because hail that hit the roof usually hit those walls too.
03
If the evidence supports a claim
North Carolina's two most frequent kinds of storm damage are wind and hail, and hail is often where a homeowner and a carrier read the same roof differently. If what we document supports a claim, we explain how reporting works and what the adjuster will look at; the decision to file is yours.
Read moreRead less
When the approved scope arrives, we compare it with our findings. Our storm damage page covers the full claim process, including documentation of any items that need further review.
When hail damage justifies a full replacement, our crew installs a complete GAF, CertainTeed or Owens Corning system with a production manager on site. When it justifies a repair, we replace the damaged shingles, vents or flashing and leave the rest alone. And when there is no hail damage on your roof, we tell you plainly, even if a neighbor's roof was replaced last month.
Why Pro Performance
Why Raleigh Calls Pro Performance After Hail
Hail Separated From Wear
A carrier may call a bruise age, and a storm chaser may call age hail. We record the pattern on each slope and the soft-metal dents beside it, so the findings hold up when someone else looks at the same roof.
Someone Who Has Sat on the Other Side
Before he ran our crews, Brandon Kessler, our production manager, inspected roofs for carriers as a property adjuster and a third-party inspector. He knows what a hail file needs to show and which items tend to be missing from it.
No Damage Invented
We recommend a claim only where the hail evidence is real. If your roof is simply getting older, you hear that from us, with the reasons, and with your options laid out.
Still Here Next Hail Season
You can find us at our Honeycutt Road office in North Raleigh. Crews that follow hailstorms from state to state are gone long before a workmanship question comes up; we answer the same phone number next year.
Our process
How a Hail Damage Repair Works
1
Share the Storm Date
Call or use the form and tell us roughly when the hail fell and what you noticed afterward. Dented gutters or granules at the downspouts tell us where to start.
2
Slope-by-Slope Hail Check
On the roof, we check shingles and ridge caps for hail hits, then note dents on vents, gutters, downspouts and other soft metal around the house.
3
Findings You Can Follow
We show you what points to hail and what points to wear. If the evidence supports a claim, we explain how reporting works and what happens next.
4
Restore to the Approved Scope
Damaged shingles, vents and flashing are replaced, or a complete new system goes on if the damage warrants it, with a production manager on site.
Insurance claims & financing
Expert guidance when you need it most.
Navigating an insurance claim or financing a new roof can feel overwhelming. Our experienced team is here to help you understand your options, communicate with your insurance company when needed, and assist you in making informed decisions every step of the way.
Insurance claims
We photograph and document storm damage, meet your adjuster on site, and help identify items the estimate missed. We do not act as your public adjuster or negotiate your settlement.
Insurance claimsFinancing options
Flexible plans to get the roof you need now, without the financial stress.
Financing options
Priced after an on-site inspection
Pricing
How Much Does Hail Damage Roof Repair Cost in Raleigh?
The hail damage inspection is free. After that, cost depends on how far the damage goes. Replacing a dented ridge vent and a handful of bruised shingles on one slope is a very different job from replacing every slope that faced the storm. Roof size and pitch, the shingle line already on the house and whether that line is still made all move the number.
When the damage is covered by your homeowners policy, what you pay out of pocket is generally your deductible plus anything you add that falls outside the approved scope, such as an upgrade to an impact-resistant line. Your policy sets those terms, not us, and we go over how they apply before anything is scheduled. Without a claim, hail repairs are quoted in writing like any other roofing work.
Financing is available for full roof replacements . Whichever route you take, the number you sign off on is the number you pay, and nothing is added without your sign-off.
We Provide Hail Damage Roof Repair Across the Triangle
After a hailstorm, our North Raleigh team inspects and repairs roofs in these towns:
Questions? Call us(919) 241-7663
Service towns
Hail Damage Roof Repair FAQ
How long does hail damage roof repair take?
Inspection time depends on roof size and access. A repair limited to a few vents and slopes is a short visit, while a full replacement is scheduled like any new roof, most often within a couple of weeks of approval. When a claim is involved, the longest wait is usually the carrier: adjuster scheduling and the scope. We tell you at each stage who your hail damage roof repair is waiting on.
How much does hail damage roof repair cost in Raleigh?
The inspection is free. With a covered claim, your share is typically the deductible plus anything outside the policy, such as an upgraded shingle. Without a claim, hail damage roof repair in Raleigh is priced in writing after we see the roof, based on how many slopes, vents and flashings took hits. Roof size and pitch change the number too. You approve the price before any work starts.
How do I know if my roof has hail damage?
Walk around the house first. Dents in gutters, downspouts, metal vents or AC fins, chipped paint on trim and granules collecting at downspout outlets after a storm all suggest hail. On the roof, hail leaves random dark spots where granules were knocked away. Many hits are only visible up close, so a free on-roof inspection is the reliable way to confirm hail damage before you contact your insurance company.
Do you offer same-day hail damage inspections?
Call to ask about the next available visit. If water is entering the property, tell us that first and ask about temporary protection. Do not climb onto a wet or damaged roof.
Can hail damage a roof without causing a leak?
Yes, and it often does. A hit that knocks granules loose exposes the asphalt to sunlight, which dries it out faster. A hit that fractures the mat can open a path for water months later. The roof may shed water fine today and still have lost years of life. That is the main reason to record hail damage soon after the storm instead of waiting for a ceiling stain to prove it.
How big does hail have to be to damage a roof?
There is no single number. Older shingles and roofs facing straight into the storm show damage from smaller hail than a newer, impact-rated roof would. Wind-driven hail also strikes harder than hail falling straight down. Soft metal on the house usually dents at sizes below the threshold for shingle damage, which is why we check both and never judge a roof from hail size reports alone.
Should I switch to impact-resistant shingles after hail?
It is worth a conversation. GAF, CertainTeed and Owens Corning each make impact-resistant shingle lines . Some insurance companies give a premium discount for them, but that depends on your carrier and policy, so ask your agent first. If your claim covers a standard shingle, the upgrade is usually the difference you pay. We price both so you can compare.
Wondering whether the last storm hit your roof? Book a free hail inspection, or call (919) 241-7663.
Find Out What the Hail Did Before It Leaks
Book a free on-roof hail inspection and get a straight answer.