Local Storm Damage Roof Repair Team in Raleigh, NC
When a storm drops a limb on a house in Five Points or tears shingles in Brier Creek, our Raleigh-based team can inspect and document the damage. Call to discuss temporary protection and repair options.
Storm Damage Repair for Raleigh Homes
After a big storm, Raleigh streets fill with out-of-town trucks and door hangers. Some of those crews do good work. Many are gone by the time a warranty question comes up.
Our office is at 8480 Honeycutt Road in North Raleigh, our crew works across Wake County, and we are still here when the next Raleigh storm season starts. Wind and hail cause most of the storm damage we document in North Carolina. Inside the Beltline, the bigger risk is often a tree. A limb that lands on a roof in Hayes Barton or Oakwood can crack decking and bend flashing while the shingles above look nearly fine from the yard. Our job has two halves. First we protect the house and record what the storm did, slope by slope. Then we explain what your insurance policy process looks like and help make sure the approved scope matches the damage we found. Our production manager, Brandon Kessler, has worked as a property adjuster and third-party inspector, so he knows what a carrier expects to see.
What Our Raleigh Storm Work Covers
Each storm call moves through the same four jobs, in this order.
Emergency Tarping When the Roof Is Open
If a limb has broken through or wind has stripped a section, the first goal is keeping rain out of the attic and ceilings. Call to discuss temporary protection, current availability and any applicable charge.
An On-Roof Inspection With Photos
We get on the roof when it is safe, because hail bruising and wind creasing rarely show from the driveway. Random impact marks and granule loss point to hail. Creased or lifted shingles point to wind. Cracked decking and bent flashing point to a limb. Every finding is photographed. If we find no real storm damage, we tell you, and no claim is suggested.
Help Through the Insurance Process
You file the claim with your carrier, and we explain each step before it happens. When the approved scope arrives, we compare it against our documentation. Items left off, such as flashing or ventilation, go back to the carrier as a documented supplement for review. We communicate with the carrier about the scope of the work. In North Carolina only a public adjuster may act for you on the claim itself, so our role stays with the roof, the photos and the scope.
Restoration by Our Own Roofing Crew
Once the scope is settled, the same installers who work every Pro Performance roof do the repair or replacement, with a production manager on site. Gutters, siding and other exterior damage from the same storm can be handled in one project.
How Storms Hit Raleigh Roofs Differently
A storm does not hit every part of the city the same way. These are the patterns we plan for.
Big Trees Over 1920s Houses
Most Hayes Barton houses date to the second half of the 1920s, and the streets of Five Points have had about a hundred years to grow tall trees. When a limb comes down on a roof that old, it can split board decking and pull flashing loose at the chimney. We check the deck from the attic side as well as the roof, because a cracked board under intact shingles still has to be part of the scope.
Newer Roofs in Brier Creek and North Hills
Newer Raleigh neighborhoods have fewer large trees, so wind and hail do most of the damage there. Hail leaves bruises and granule loss that age a roof early; wind lifts tabs and breaks the seal strips that hold them down. Those roofs can leak months later, when the storm is harder to connect to the leak, which is why a prompt inspection matters. Check your policy for its reporting window.
Older Streets and Historic Review
Parts of central Raleigh, including Oakwood, sit in historic overlay districts with a review process for exterior changes. A like-for-like storm repair is usually a different question from a material change, but we confirm with the city what your project needs before work is scheduled rather than guessing.
From the Storm to a Finished Roof in Raleigh
Call us first or after you call your insurer
Either order works, and we answer the same questions.
We secure the house
Open areas get tarped so the next rain does not add ceiling damage.
We inspect and photograph
You get a straight answer on whether the damage looks like storm damage.
You file, and we stay alongside
We explain the adjuster visit, then review the approved scope and review the documentation for any items requiring further review.
Step 5
Our own installers restore the roof while a production manager supervises. Discuss site protection, cleanup and the final review of the work before installation begins.
Expert guidance when you need it most.
Navigating an insurance claim or financing a new roof can feel overwhelming. Our experienced team is here to help you understand your options, communicate with your insurance company when needed, and assist you in making informed decisions every step of the way.
Insurance claims
We photograph and document storm damage, meet your adjuster on site, and help identify items the estimate missed. We do not act as your public adjuster or negotiate your settlement.
Insurance claimsFinancing options
Flexible plans to get the roof you need now, without the financial stress.
Financing optionsWhy Raleigh Homeowners Call Pro Performance After a Storm
Here After the Trucks Leave
Our office is on Honeycutt Road in Raleigh. When storm crews from other states move on to the next city, we are still about 9.5 miles from downtown and still answering the phone.
An Adjuster's Eye on Your Roof
Brandon Kessler worked as a property adjuster and third-party inspector before running our job sites. He knows what documentation a carrier expects to see.
Honest About What We Find
We suggest a claim only where there is evidence of legitimate storm damage. If the roof is simply old, you hear that from us before you call your insurer.
Scope Reviewed Line by Line
we compare every approved scope against our photos so missed items go back with documentation.
After the Storm: More Help in Raleigh
Some storms only need a repair. Others end in a new roof or new siding.
Raleigh Storm Damage Questions, Answered
How much does storm damage roof repair cost in Raleigh?
The cost of storm repair in Raleigh depends on what the storm did: a few creased shingles, a limb through the decking, or damage across every slope. When insurance applies, the approved scope sets what the carrier pays, minus your deductible. The storm inspection itself is free. Afterward we lay out the repair options, and the written quote typically lands 24 to 48 hours later. Call (919) 241-7663.
Should I call my insurance company or a roofer first?
Either order works. Many Raleigh homeowners call us first so they know whether the damage looks like storm damage before opening a claim. Others report the claim and then call. Either way, we inspect, document what we find and explain the next step. If we see no real storm damage, we say so before you spend time on a claim.
Can you tarp my roof tonight?
Call to discuss temporary protection, current availability and any applicable charge. Call (919) 241-7663 and describe what you see: an open hole, water coming through a ceiling, or missing shingles. Stay off the roof and out of rooms with sagging ceilings until we arrive.
How do I tell hail damage from wind damage?
Hail usually leaves random impact marks and granule loss, often with dents in soft metal such as vents and gutters. Wind creases shingles, lifts tabs or removes them. Both are common across North Carolina, and neither shows well from a Raleigh driveway. An on-roof inspection with photos is the reliable way to know which one you have.
What if my claim is denied or only partly approved?
A denial or partial approval is not always the last word. We compare the carrier's scope with our photos and, where items were missed, submit a documented supplement for review. We can explain what your Raleigh options look like. Acting for you on the claim itself is a public adjuster's role under North Carolina law, so we stay with the roof and the evidence.
Do Raleigh's big trees change how you inspect after a storm?
Yes. In older Raleigh neighborhoods like Hayes Barton and Oakwood, a fallen limb can crack decking under shingles that still look intact. We check the decking from the attic as well as the roof surface and photograph both. That way a damaged board is part of the scope from the start instead of a surprise once the repair is underway.
Can you fix storm damage to siding and gutters too?
Yes. Storms rarely stop at the roof, and we restore siding, gutters and other exterior damage from the same event. For a Raleigh homeowner that means one contact, one schedule and one set of photos for the whole house, which also keeps the claim simpler to follow. Request a storm inspection online or call (919) 241-7663.
Storm Hit Your Raleigh Roof?
Get a free inspection from a local crew that documents everything and stays through the repair.